Showing posts with label northstar bimini tops. Show all posts
Showing posts with label northstar bimini tops. Show all posts

Thursday, September 12, 2013

Better Bimini Tops. Better Service

I am always impressed by the number of people that get a hold of me after they have installed their bimini top to tell me how much they like it. These loyal customers go out of their way to send me an or a phone call to thank me for a great top at a fair price. I start to think about how often I have done that for a company I have purchased something from. I can only recall one time. I called McDonalds because I was so impressed the soda did not taste like syrup. It's not that I'm not satisfied with the purchases I've made. Overall I am. Typically though I only call if there is a problem. Then I weigh the option of calling or not. Will I be on hold, will I understand the person I speak to. Will they understand me? What are the chances my issue will be resolved the way I want? Thus unless I have a huge problem with the product I purchased I do nothing.

Having a customer call or email to praise how much they like the product we provide is not lost on me or our company. We realize it is a great compliment to how we do business. Most of our expectations as consumers are simply met but rarely exceeded. I am proud to know how often we exceed the expectations of our customers. I'm proud of the work we turn out, the workforce we employ and the value of being Made in the USA.

Thursday, April 26, 2012

Best Bimini Top = Quality AND Service

We ask ourselves the same question at every stage of production when we manufacture bimini tops. "Would I want this on my boat"? More importantly "Would I pay for this bimini top and be happy with it"? If we don't answer "yes" then we don't send it out. At Northstar Products we take our quality seriously. We take our service even more seriously. There are a lot of places to buy a bimini top online. What happens if you have a problem once you get it? Will the company you spent your hard earned money on going to go the extra mile to make sure you are not only satisfied but thrilled with your bimini top? Will they send you parts at no charge should you encounter an unexpected problem during installation? Did you buy your bimini top from Northstar Products Inc? If you did then you will be thrilled not only with your purchase but with the lengths we will go to so that you are able to install the bimini the way you want it. We are a family owned business that run a big bimini top business. We supply hundreds of bimini tops to boat owners every year but I can promise we will make you feel like our only customer. We value all of our customers and especially the recommendations that are given on behalf of our company. Take some time to give us a call or drop us an email. We do our best to answer any questions you may have. If we can't help you we will try to point you in the direction of someone who can. We are all boaters, lets help eachother out. Buy American, buy Northstar.

Monday, January 9, 2012

High Quality Bimini Tops At A Low Price

We have been making bimini tops for the boating industry for over 35 years.  From the way we manufacture our bimini tops to the way we run our business we are not your typical manufacturer. 

For many years now we have been supplying boat manufacturers with the very best bimini tops available.  We are not the largest out there but we are by far the best.  When the economy took a dive in 2008 we knew we had to get creative to stay afloat.  We have known for years that the choices out there for a boat owner to buy a new bimini top was limited.  The ones that were out there were very similar to each other in price and quality.  High price sub par to poor quality.  But they could get away with it because no one else was making them on a large scale…in essence there was no real competition.  There was no real reason to improve on price or quality.  There is a reason now.  That reason is Northstar Bimini Tops.

As the manufacturer we save our customers hundreds of dollars on a bimini top.  We are not a distributor.  We do not buy our bimini tops and then resell them.  We design them in house.  We manufacture them in house.  Our customers get the highest level of quality and service available.  We have been slowly growing and are beginning to make ourselves known. 

The toughest obstacle we have to overcome is being noticed online when someone does a web search for bimini tops.  So often when you search online for anything you typically stop after the first page or two of search results.  I did the same thing.  I don’t anymore.  I search out the best deal.  Not just the lowest price.  In this world of online purchasing there is no relationship anymore between the buyer and seller.  We try to create one online.  We are available for questions at any time.  We want to make sure you are comfortable with your purchase.  We want you to feel confident what you are buying will fit your boat.  We work one on one with you when what you need is not just a stock bimini off the shelf.  When you need an alternative way to mount it, or a different height or width.  Perhaps you want to install your bimini on a sailboat and have the backstay pass through the bimini top.  We can help.  We will work with you to make it happen.  No extra charge on most special requests. 

We are growing our business the old fashioned way…by providing an outstanding product at an outstanding price.  We want to grow because of word of mouth not because we paid a bunch of money to get on the first page or two of an internet search.  We not only want to earn your business we want you to be so happy you will tell your boating neighbors and friends about us. 

We are here for you.  We are ready to help. 

Northstar Bimini tops…Leading the way in quality and service. 

Saturday, October 1, 2011

Stainless Steel Frames–Knockdown Style

The market is flooded with bimini tops for your fiberglass runabout boat.  There are seemingly hundreds of sites online to buy a replacement bimini top and frame.  I’ve noticed that virtually all of the framework for those bimini tops are made with 7/8” round aluminum.  I’ve seen plenty that reinforce the main bow with 3/4” tubing to keep it strong.  They are decked out in stainless steel hardware as well.  The frames are cut down and then put into a box for you to reassemble when you get it.  Putting the frame back together is pretty easy and though it is not very sturdy you realize it will do the job.  It may not be exactly what you want but it will work.  You may have had the option to get the frame in stainless steel but realize that there is no way the frame will be strong enough or simple enough to put back together.  After all, once you cut stainless…forget it…the strength and integrity of the frame is shot.  If only there was  a way to knock the stainless frame down and have it strong once it is reassembled.  I think you know where this is going…Our stainless frame does just that. 

We cut our frames down in a much different place than where others do.  We make sure that the entire crown of the frame is in one piece.  The crown is the part of the frame that spans the width of the boat.  Most frames are cut down in the crown.  Ours are not.  We make sure the crown is intact which is what gives the frame its strength.  We cut it down in such a way you will barely notice where it is cut after it is put back together.  I know what you are thinking…this thing must be a pain to put together…nothing could be further from the truth.  Actually the only tools you will need are your fingers.  No tools required.  We have developed this system for our frames so that they are easy assembled and you will not have to worry about screws coming loose.





 

There is no wobble to our frames.  They are strong and they are rigid.  We have the answer for all of you that want a stainless steel frame for your boat but don’t want to pay hundreds in shipping.  If you are not completely satisfied with this frame or bimini top we will not only refund your money we will pick up the freight charges to ship it back to us.  We work hard to make sure you are satisfied before and after the sale.  Check us out at www.northstarproductsinc.com

Wednesday, April 6, 2011

Quality Bimini Tops Quality Price

There are very few companies that have the ability to mass produce bimini tops here in the United States. There is only a handful of manufacturers that supply the majority of all aftermarket bimini top distributors with the bimini tops you, the consumer, can purchase. I've heard many complain about the price. There is a reason for it.

Lets start at the manufacturer. They have to buy supplies, employ a workforce, and mark it up a bit to turn a profit. With that profit the hope is some of the money goes into research and development to continuously improve the product. I can tell you that does not always happen.

The manufacturer sells it to a distributor who will list them on their website. The distributor has to be able to make a little money (or a lot depending on the size of the distributor). Websites aren't cheap and they have a workforce to employ as well. The temptation for many distributors is to buy bimini tops from a foreign country (China) and sell them at what they would sell American made bimini tops for. You end up paying 500-600 dollars for a bimini top that may have been made in chine for about 125.00. There is no doubt imported products can be much cheaper than American made products. I mean cheap in every sense of the word. Poor quality, poor performance. Good luck going back to that website and getting service after the sale.

There are other avenues to go down to get a quality bimini top. You could contact the manufacturer of your boat. That could be expensive as well. You may not be able to deal with the manufacturer directly. Many have to purchase replacement canvas through a boat dealer. They mark it up when they buy it from the boat manufacturer to sell to you. The boat manufacturer marks it up when the buy it from the bimini top manufacturer. This can be much more costly than a distributor...so I guess that is no good either.

You could always go to a local canvas shop. Here you will get a custom built bimini top, maybe even the framework. American labor force and engineering are a bonus. So is the price. The materials that a local canvas shop has to buy come from you guessed it a distributor. That can prettye expensive also.

What to do? Find a company that can mass produce bimini tops but be willing to sell you only one. Find a company that uses an American workforce that uses American products to build the bimini top and frame. Find a company that is willing to listen to your needs before and after the sale. Find a company that will go the extra distance to ensure your complete satisfaction. Find a company that will stand behind it's products. Find Northstar Products Inc. Find them at www.northstarproductsinc.com